Shipping Policy
We ship to the United States and Canada, to guarantee our buyer’s safety, reliability, and timely deliveries the orders will ship two (2) business days after being placed.
Note: Holidays may cause an additional one (1) to two (2) business day delay in shipping. The customer must enter a complete address, including main street, secondary street, numbering or reference, and zip code. If all the data for dispatch is not found, the product cannot be sent in the defined time.
In case the Buyer sees any change in the packaging or the condition of the product upon receipt of the order, the client should write it in the comments field on the shipping guide and take pictures; then contact us at our customer service line at +1 (979) 7304026 or via email at info@shopyellowell.com. If you are unable to receive your order, please call our customer service line at +1 (979) 7304026 for assistance.
Order And Shipment
After placing an order, you will receive an order confirmation via email and a second update once your order has shipped with your tracking number.
If you don’t see your order or confirmation email, be sure to check the spelling of your email address and your spam folder. You can also log in to your YelloWell account and visit the Order History tab to view your order status at any time.